FAQ

Contact us

Which countries do you currently ship to?

We ship worldwide from Switzerland. We also work with local resellers that we are happy to connect you with.

Is it possible to buy only parts of the package instead of the complete package?

We do not sell individual parts on a standalone basis. As a customer you can order accessories and spare parts.

In what languages do you offer support?

English, German and Mandarin Chinese.

WingtraOne

How long does the battery last?

This depends on the time you spend in hover or cruise. The hover mode is more energy intensive and therefore reduces flight time more than cruise. The WingtraOne is designed to fly up to 55 min.

Does the WingtraOne return to home and land when battery is getting low?

The drone provides a return to home function. It gives the user a warning as soon as battery remaining is below 35% and returns to home autonomously as soon as the battery remaining goes below 25%.

How much space do I need for take-off and landing?

In fully autonomous missions, the WingtraOne can land with GPS-accuracy. For full auto missions, we recommend a landing radius of 5 m. You can increase landing accuracy by switching to the Assisted Mode and land the drone manually.

Does the flight-planning software WingtraPilot account for different altitudes (terrain tracking)?

Yes.

Sensors

Can I trigger the camera in hover-mode? Manual/automatic?

You cannot trigger the camera manually or in hover-mode. The drone is built and optimized for forward-flight mapping missions.

What happens when the camera doesn’t trigger, e.g. because it doesn’t focus?

One of our pre-flight checks is triggering of the camera. We’ve never had the case of a camera passing this test but failing to trigger in flight. The camera is set to manual focus, fixed on infinity.

How fast can you trigger the camera? Have you had issues when there is high resolution and high overlap?

This depends on the sensor you choose. For the professional Sony QX1 the fastest triggering interval without trigger losses is less than 1 second. For high resolution maps we recommend our high-end sensor.

Do you plan to integrate other sensors/cameras?

In the future, we will integrate more sensors/cameras that are available on the market. Which one will depend on the demand that we get. Let us know if you have any specific preferences!

Will the Wingtra platform be capable of carrying a LIDAR sensor in the future?

We will integrate more sensors in the future, depending on the demand that we get. From our payload capacity of 800 g, LIDAR sensors could definitely be integrated.

Contact us

Which countries do you currently ship to?

We ship worldwide from Switzerland. We also work with local resellers that we are happy to connect you with.

Is it possible to buy only parts of the package instead of the complete package?

We do not sell individual parts on a standalone basis. As a customer you can order accessories and spare parts.

In what languages do you offer support?

English, German and Mandarin Chinese.

WingtraOne

How long does the battery last?

This depends on the time you spend in hover or cruise. The hover mode is more energy intensive and therefore reduces flight time more than cruise. The WingtraOne is designed to fly up to 55 min.

Does the WingtraOne return to home and land when battery is getting low?

The drone provides a return to home function. It gives the user a warning as soon as battery remaining is below 35% and returns to home autonomously as soon as the battery remaining goes below 25%.

How much space do I need for take-off and landing?

In fully autonomous missions, the WingtraOne can land with GPS-accuracy. For full auto missions, we recommend a landing radius of 5 m. You can increase landing accuracy by switching to the Assisted Mode and land the drone manually.

Does the flight-planning software WingtraPilot account for different altitudes (terrain tracking)?

Yes.

Sensors

Can I trigger the camera in hover-mode? Manual/automatic?

You cannot trigger the camera manually or in hover-mode. The drone is built and optimized for forward-flight mapping missions.

What happens when the camera doesn’t trigger, e.g. because it doesn’t focus?

One of our pre-flight checks is triggering of the camera. We’ve never had the case of a camera passing this test but failing to trigger in flight. The camera is set to manual focus, fixed on infinity.

How fast can you trigger the camera? Have you had issues when there is high resolution and high overlap?

This depends on the sensor you choose. For the professional Sony QX1 the fastest triggering interval without trigger losses is less than 1 second. For high resolution maps we recommend our high-end sensor.

Do you plan to integrate other sensors/cameras?

In the future, we will integrate more sensors/cameras that are available on the market. Which one will depend on the demand that we get. Let us know if you have any specific preferences!

Will the Wingtra platform be capable of carrying a LIDAR sensor in the future?

We will integrate more sensors in the future, depending on the demand that we get. From our payload capacity of 800 g, LIDAR sensors could definitely be integrated.