Privacy policy

Last Updated: July 20, 2017

Protecting your private information is our priority. This statement of privacy applies to all the websites and mobile applications of Wingtra AG, Switzerland (“Wingtra”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Wingtra include Wingtra AG and its applications. By using the Wingtra website or applications, you consent to the data practices described in this statement. If you do not agree with any part of this Privacy Policy, then we cannot make our websites, services, web and mobile applications available to you and you should stop accessing and using them. The Privacy Policy represents an integral part of the End User License Agreement (EULA) of Wingtra.

Collection of your personal information

Wingtra may collect personally identifiable information, such as your name and email address if you enter these on our website or in our mobile applications either through the licensing or ordering of our software or services, or if you request us to contact you. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software will be automatically collected by Wingtra. This information may include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the websites, the mobile applications and the services provided by Wingtra, and to provide general statistics regarding use of the Wingtra websites, mobile applications and services.

Wingtra encourages you to review this privacy policy so that you can understand how those websites collect, use and share your information. Wingtra is not responsible for the privacy statements or other content on websites outside of the Wingtra website.

Use of your personal information

Wingtra collects and uses your personal information to operate its website(s) and mobile applications and deliver the services you have requested.

Wingtra may also use your personally identifiable information to inform you of other products or services available from Wingtra and our partners. Wingtra may also contact you via surveys to conduct research about your opinion of our websites, mobile applications and other current or future products.

Wingtra does not sell, rent or lease or provide in any other way its customer lists to third parties.

Wingtra may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Wingtra, and they are required to maintain the confidentiality of your information.

Wingtra may keep track of the websites and pages our users visit within Wingtra and which functionality in our mobile applications or services our users access, in order to determine what Wingtra products and application features are the most popular. This data is used to deliver customized content within Wingtra to customers whose behaviour indicates that they are interested in a particular subject area.

Wingtra will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • conform to the edicts of the law or comply with legal process served on Wingtra or the site
    protect and defend the rights or property of Wingtra; and,
    act under exigent circumstances to protect the personal safety of users of Wingtra, or the public.

Wingtra retrieves and analyses drone meta-data in order to provide support services and better diagnose of products issues. Wingtra does not retrieve images or map data without explicit consent.

Use of cookies

The Wingtra website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with a Wingtra site or subscribe for a Wingtra service, a cookie helps Wingtra to recall your information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Wingtra website, the information you previously provided can be retrieved, so you can easily use the Wingtra features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Wingtra services or websites you visit.

Wingtra may also use other technologies with similar functionality to cookies, such as web beacons and tracking URLs. Wingtra may also use web beacons and tracking URLs in emails to determine whether a recipient opened the email or accessed a certain link.

Mobile applications

When you use the mobile applications published by Wingtra through an app store, Wingtra may collect, store and process a unique installation identifier, IP addresses and device information (such as mobile operating system or mobile device model). Wingtra uses this data to provide our services to users and to track the use of our mobile applications.

Security of your personal information

Wingtra secures your personal information from unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Cross-border transfer of your personal information

Please be aware that Wingtra may host and process your data and information (including Personal Information), in the United States and other countries through third parties that we use to operate and manage the website and services of Wingtra. By signing up for or using services, and/or by communicating with us by email, you acknowledge and expressly consent to the transfer and processing of your Personal Information in this way. Any such transfer or processing of your Personal Information will be in accordance with all applicable laws.


Wingtra does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website or our mobile applications. The website and applications of Wingtra as well as their content are directed to people who are at least 18 years of age or older.

Opt-out & unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Wingtra by contacting us:

  • Unsubscribe from all marketing communications using the link provided at the end of each marketing communication
  • Or per e-mail:

Changes to this Statement

Wingtra will occasionally update this Statement of Privacy to reflect company and customer feedback and any changes in data protection regulations. Wingtra encourages you to periodically review this Statement to be informed of how Wingtra is protecting your information.

Contact Information

Wingtra welcomes your questions or comments regarding this Privacy Policy. If you believe that Wingtra has not adhered to this Privacy Policy, please contact Wingtra at:

Wingtra AG
Giesshübelstrasse 40
8045 Zürich

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  • A commented workflow and flight demo
  • A Q&A session

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